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Host / Hostess - Summer Palace

Hong Kong Shangri-La HKD 14,000–18,000 per month*
Job Description

The Host or Hostess at Summer Palace, Shangri-La Hong Kong, welcomes guests, manages seating, handles reservations, coordinates table allocation and supports smooth restaurant operations. Candidates should have previous experience in a luxury hotel or fine-dining environment, excellent customer-service and communication skills, a polished appearance and good knowledge of English. Cantonese and Mandarin are highly desirable. The successful candidate is expected to be warm, professional, attentive to detail and comfortable working shifts, weekends and public holidays. Strong teamwork, patience and the ability to remain composed during busy service periods are essential.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for refined service, comfortable surroundings and a strong emphasis on genuine Asian hospitality. Shangri-La Hong Kong is located in the Admiralty district and includes luxury accommodation, restaurants, event facilities and wellness services. Summer Palace is the hotel's acclaimed Cantonese restaurant, recognized for high-quality cuisine and elegant dining. Employees typically work in a multicultural environment with opportunities for training, professional development and career mobility across the group. The company values gracious service, teamwork, integrity and attention to guests' individual needs.

Destination Guide

Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology and international business. The territory has a fast-paced, multicultural lifestyle, excellent public transport and a strong dining and entertainment scene. Cantonese is the main local language, while English is widely used in business and hospitality; Mandarin is also valuable. Housing can be expensive, particularly on Hong Kong Island and in central districts, although efficient transport makes areas such as Kowloon and the New Territories practical alternatives. Overseas employees generally need an approved employment visa before starting work, with the employer usually supporting the application. A valid passport, employment contract, proof of qualifications and medical or background documents may be required. New arrivals should budget for rent deposits, obtain a local identity card and arrange health and banking services after arrival.

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