The Assistant Outlet Manager supports the daily operation of Vintana, Shangri-La Boracay’s restaurant, helping deliver efficient, welcoming food and beverage service. Requirements generally include a degree or diploma in hospitality, restaurant management, or a related field; several years of experience in hotel or upscale restaurant operations; strong knowledge of service standards, POS systems, guest relations, staffing, and basic cost control. The successful candidate is expected to lead and coach service colleagues, maintain quality and hygiene standards, handle guest concerns professionally, coordinate with the kitchen and other departments, and assist with scheduling, inventory, reports, and revenue targets. Flexibility, communication skills, attention to detail, and willingness to work shifts, weekends, and holidays are essential.
Shangri-La Group is a leading luxury hospitality company founded in Asia and recognized for its hotels, resorts, residences, and related businesses across the world. Its properties are known for warm Asian hospitality, high service standards, distinctive locations, and comprehensive guest experiences. Shangri-La Boracay Resort & Spa is located on the island’s famous White Beach and offers accommodation, restaurants, recreational facilities, wellness services, and event venues. Vintana is one of the resort’s principal dining outlets, serving a range of international and regional cuisine in a relaxed resort setting. Employees typically work in a multicultural environment with structured service procedures, training opportunities, and benefits that may include accommodation or staff meals, transportation, medical coverage, and service charge, depending on the employment package.
The Philippines offers hospitality, tourism, food and beverage, customer service, technology, healthcare, and education opportunities, especially in Manila, Cebu, Boracay, Palawan, and other resort destinations. Filipino culture is friendly, family-oriented, and strongly influenced by local traditions, Spanish history, American culture, and diverse regional communities. Island life can provide beautiful beaches, outdoor activities, a relaxed atmosphere, and lower daily costs than many major international cities, although transportation, healthcare access, internet reliability, and housing vary by location. Foreign workers normally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit followed by a 9(g) work visa; requirements can change, so official immigration guidance is important. Relocating to Boracay usually involves arranging staff accommodation or rental housing, travel through Caticlan, and adapting to seasonal tourism demands, humid weather, and limited island-based services.
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