The Waiter/Waitress serves guests professionally in Vintana Cafe, Shangri-La’s all-day dining restaurant. Requirements generally include previous experience in hotel or restaurant service, good spoken English, a pleasant and confident manner, basic food and beverage knowledge, and the ability to work shifts, weekends, and holidays. The candidate is expected to greet guests warmly, take accurate orders, serve food and beverages efficiently, maintain high hygiene and service standards, handle guest requests, coordinate with the kitchen, process bills, and support a clean and welcoming dining environment. Hospitality training, attention to detail, teamwork, and a genuine interest in delivering memorable guest experiences are highly valued.
Shangri-La is a leading luxury hospitality group founded in Asia, operating hotels, resorts, residences, and related businesses across the world. Its properties are known for warm Asian hospitality, comfortable accommodation, quality dining, wellness facilities, and attentive guest service. In the Philippines, Shangri-La operates several established properties, including Shangri-La The Fort in Manila, Shangri-La Mactan in Cebu, and other hotels and resorts. The company typically offers structured training, international service standards, career development opportunities, and employee benefits, although details vary by property and employment contract. Vintana Cafe is an all-day dining venue associated with Shangri-La’s Mactan resort in Cebu, serving a broad selection of international and local dishes in a relaxed setting. Employees are expected to uphold Shangri-La’s service culture, professional presentation, teamwork, and commitment to guest satisfaction.
The Philippines is an archipelago with strong employment opportunities in hotels, resorts, restaurants, tourism, retail, business services, and technology. Major hospitality markets include Metro Manila, Cebu, Boracay, Palawan, and Davao. Filipino culture is generally welcoming, family-oriented, and sociable, while English is widely used in workplaces and tourism. Lifestyle varies from busy urban living to relaxed coastal communities, with affordable local food, tropical weather, beaches, and an active social scene. Foreign nationals normally need an employer-sponsored work permit and appropriate visa before legally working; requirements can include a work permit, employment contract, medical documents, and immigration approval. Employers often guide successful applicants through the process. Relocating candidates should confirm accommodation, transport, salary, service charges, insurance, taxation, contract terms, and probation conditions before accepting an offer. Visa rules and costs can change, so checking with the Philippine Bureau of Immigration or an embassy is advisable.
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