Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La in Hong Kong. Duties typically include supervising security officers, monitoring CCTV and access points, responding to incidents, conducting patrols, preparing reports, supporting emergency procedures and coordinating with police or other authorities when required. Candidates should have relevant security experience, preferably in a luxury hotel or hospitality environment, along with strong observation, communication and leadership skills. Knowledge of fire safety, first aid, incident investigation and local security procedures is advantageous. A valid Hong Kong security personnel permit may be required. The role involves rotating shifts, weekends and public holidays, so candidates should be dependable, physically fit, calm under pressure and able to work professionally with guests and colleagues from diverse backgrounds.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for its Asian-inspired hospitality, attentive service and emphasis on genuine care for guests. Its Hong Kong properties serve business travellers, leisure guests, families, conferences and high-end events, supported by extensive dining, accommodation and wellness facilities. Shangri-La promotes professional development, service excellence, cultural awareness and teamwork across its workforce. Employees may benefit from structured training, internal career opportunities, hotel-industry exposure and access to an international hospitality network. Specific benefits for a Security Supervisor depend on the property, employment contract and seniority, but may include staff meals, uniform, medical coverage, provident fund contributions and hotel-related privileges.

Destination Guide

Hong Kong is a highly connected international city and a strong location for careers in hospitality, security, finance, retail, technology, aviation and tourism. Hotel employees can find opportunities in luxury properties, restaurants, events and serviced residences, although competition is high and Cantonese is often valuable alongside English. The culture combines Chinese traditions with global influences, offering excellent food, public transport, festivals, hiking and a vibrant urban lifestyle. Housing is expensive, particularly near central districts, so many workers choose areas with convenient MTR access and compare employer accommodation or allowances carefully. Foreign nationals generally need an employment visa sponsored by a Hong Kong employer, with approval based on qualifications, a confirmed job and market-appropriate salary. Security positions may also require local licensing and background checks. New arrivals should arrange housing, banking, medical insurance and tax registration, and confirm visa, work-permit and relocation details with Shangri-La before travelling.