Security Officer / Senior Security Officer

Job Description

The Security Officer/Senior Security Officer helps protect guests, employees, property and hotel assets at Shangri-La in Hong Kong. Responsibilities typically include patrolling the premises, monitoring CCTV and access points, responding to incidents, preparing reports, supporting emergency procedures, and assisting guests professionally. Candidates should have relevant hotel, security or law-enforcement experience, good communication skills, a calm and responsible approach, and the ability to work rotating shifts, weekends and public holidays. Senior candidates are expected to guide junior officers, coordinate investigations and support departmental procedures. Local security qualifications, first-aid training, customer-service experience and Cantonese, English or Mandarin language ability may be advantageous.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and known for its Asian-inspired approach to service. The group operates hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its properties typically provide accommodation, restaurants, meeting facilities, wellness services and business amenities. Shangri-La places strong emphasis on genuine hospitality, personalized guest care, service excellence and creating a welcoming environment for both visitors and colleagues. In Hong Kong, the group has a significant presence and offers opportunities across hotel operations, guest services, food and beverage, engineering, security, finance and management. Benefits and employment conditions vary by property, role, qualifications and applicable local regulations.

Destination Guide

Hong Kong is a major international business and tourism hub with strong opportunities in hotels, restaurants, retail, finance, technology, logistics and professional services. Although often called an island destination, Hong Kong includes Hong Kong Island, Kowloon and the New Territories, plus many outlying islands. Its culture blends Cantonese traditions with international influences, and Cantonese, English and Mandarin are widely used. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking and beaches, but housing can be expensive and space is limited. Overseas hires generally need an employment visa sponsored by an eligible employer before starting work; employers normally provide supporting documentation. Applicants should confirm salary, accommodation, medical coverage and visa support directly with Shangri-La. New arrivals should budget carefully, arrange temporary housing and obtain a Hong Kong Identity Card after arrival.