The Captain, Shophouse is responsible for supervising daily restaurant operations and ensuring guests receive welcoming, efficient and professional service. Requirements typically include previous experience in a restaurant, hotel or premium dining environment, strong knowledge of food and beverage service, good communication skills and the ability to lead service staff. The successful candidate should be customer-focused, well presented, attentive to detail and comfortable working shifts, weekends and public holidays. Duties may include briefing the team, allocating sections, taking or overseeing orders, handling guest requests, supporting service standards, coordinating with the kitchen and resolving complaints professionally. Familiarity with point-of-sale systems and food safety procedures is advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its properties are known for warm Asian hospitality, high service standards and premium accommodation, dining and wellness experiences. Shangri-La Singapore is a large luxury hotel set in landscaped gardens near Orchard Road, offering guest rooms, suites, restaurants, event facilities and recreational amenities. The company places strong emphasis on service excellence, employee development and creating memorable experiences for guests. Employees generally work in an international environment with opportunities to build careers across hotel departments and, in some cases, transfer within the wider Shangri-La network.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare and logistics. The culture is multicultural, combining Chinese, Malay, Indian and international influences, with English widely used at work. Life is convenient and safe, supported by excellent public transport, modern healthcare and extensive shopping and dining options. Housing can be expensive, especially near central areas, so newcomers often share apartments or live farther from the city centre. Foreign employees normally need a work permit, S Pass or Employment Pass arranged by an approved employer; eligibility depends on salary, qualifications, nationality and government quotas. Before relocating, confirm sponsorship, accommodation, medical coverage, working hours and any service-charge arrangements. Singapore is hot and humid year-round, with frequent rain, so lightweight clothing and suitable footwear are useful.
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