The Front Office Associate welcomes guests, manages check-in and check-out, handles reservations and payments, responds to enquiries, and coordinates with other hotel departments to ensure a smooth stay. Candidates should have hospitality or customer-service experience, strong communication skills, a professional appearance, and a service-oriented attitude. Familiarity with hotel systems, cash handling, and major languages is useful. The role requires flexibility to work shifts, weekends, and public holidays. Shangri-La expects employees to be attentive, dependable, culturally aware, and capable of resolving guest concerns calmly while maintaining the company’s service standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. The brand is known for warm Asian hospitality, high-quality accommodation, dining, wellness, and guest experiences. Shangri-La Singapore is a large luxury hotel set within landscaped grounds near Orchard Road. It offers rooms and suites, restaurants, event facilities, recreational amenities, and business services. Employees typically work in a multicultural environment with structured service standards, training opportunities, and career pathways across hotel departments and the wider Shangri-La group.
Singapore is a highly developed island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology, healthcare, and retail. Hotel jobs are concentrated around Orchard Road, Marina Bay, Sentosa, and the airport. The culture is multicultural, orderly, and fast-paced, with English widely used alongside Mandarin, Malay, and Tamil. Public transport is excellent, although rent and daily expenses can be high. Foreign candidates generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. The employer normally handles the application. New arrivals should budget for accommodation, transport, deposits, medical checks, and insurance, and should verify employment terms before relocating. Singapore offers safety, convenience, excellent food, and good regional travel connections.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...