The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring efficient service, guest satisfaction, hygiene, and compliance with Shangri-La standards. Typical requirements include previous hotel or restaurant experience, supervisory ability, good knowledge of food and beverage service, strong communication skills, and a customer-focused attitude. Familiarity with point-of-sale systems and basic cash-handling procedures is useful. The successful candidate is expected to lead and motivate service staff, coordinate with the kitchen and other departments, handle guest concerns professionally, monitor outlet presentation, support training, and maintain smooth operations during busy periods. Flexibility for shifts, weekends, public holidays, and peak service periods is essential.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, and premium accommodation, dining, wellness, and event experiences. Shangri-La Singapore is located near Orchard Road and serves business and leisure guests, offering extensive restaurants, banquet facilities, guest services, and recreational amenities. Employees typically work in a multicultural environment and are expected to deliver thoughtful, personalized service while maintaining professional operating standards. The company provides opportunities across hotel operations, culinary services, sales, administration, and management, with training and internal career development available in many roles.
Singapore is a compact, highly developed island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. Hospitality work is particularly active around Orchard Road, Marina Bay, Sentosa, and the airport. The culture is multicultural, orderly, and fast-paced, with English widely used alongside Mandarin, Malay, and Tamil. Lifestyle benefits include excellent public transport, diverse food, safe neighborhoods, modern healthcare, and easy access to Southeast Asia. Living costs, especially rent, are high, so employer accommodation or shared housing can be valuable. Foreign employees generally need a valid work pass arranged by their employer; common options include the Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Candidates should confirm eligibility, medical requirements, tax matters, and relocation support before accepting an offer.
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