The Assistant Director of Sales supports commercial performance for Shangri-La Rasa Sayang Resort and Golden Sands Resort by developing corporate, leisure, group, MICE and partnership business. The role typically requires a diploma or degree in hospitality, tourism, business or a related field, along with several years of hotel sales experience, preferably in an upscale or international property. Strong knowledge of the Malaysian and regional travel markets, negotiation ability, presentation skills and an established client network are valuable. The successful candidate is expected to meet revenue targets, manage key accounts, identify new business, coordinate with revenue and operations teams, monitor competitors and represent the resorts professionally. Flexibility, leadership, strong communication and willingness to travel are also expected.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The company is known for warm Asian hospitality, high service standards and distinctive properties in city and resort locations. In Malaysia, Shangri-La operates several well-established hotels and resorts, including the Rasa Sayang Resort and Golden Sands Resort in Penang. These properties serve leisure travellers, families, weddings, corporate groups and meetings. Shangri-La generally offers structured operational standards, international career exposure and opportunities for employees to develop within hotel departments and across the wider group. Its sales teams work closely with travel partners, corporate clients, event organisers and regional markets to build occupancy, room revenue and guest loyalty.
Penang Island is one of Malaysia’s most attractive places to work and live, combining George Town’s UNESCO-listed heritage streets with beaches, hills, food markets and a relaxed coastal lifestyle. Hospitality, tourism, healthcare, education, technology, manufacturing and retail provide regular employment opportunities, while hotels and resorts often recruit sales, culinary, front-office and management professionals. The culture blends Malay, Chinese, Indian and international influences, reflected in festivals, architecture and famously diverse food. Living costs are generally lower than Kuala Lumpur, although central and beachfront housing can be more expensive. Foreign professionals normally need an employer-sponsored Employment Pass; the company submits the application and approval is required before starting work. Candidates should confirm eligibility, salary thresholds, tax obligations, accommodation and dependent-pass options with the employer and Malaysian authorities. Penang has an international airport, reliable transport and good healthcare, making relocation relatively straightforward.
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