The Service Leader – Procurement (Non-Food) manages the sourcing and purchasing of non-food goods, including operating supplies, equipment, guest amenities and other hotel requirements. The role typically requires a degree in business, supply chain, hospitality management or a related field, together with several years of procurement or hotel purchasing experience. Candidates should understand supplier evaluation, contract negotiation, inventory control, purchasing systems and local market conditions. Strong communication, organization, analytical and negotiation skills are expected, along with integrity, attention to detail and the ability to work with department heads and vendors. Experience in a luxury hotel environment and familiarity with Shangri-La standards would be advantageous.
Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. The company is known for personalized service, strong guest relationships and upscale accommodation, dining, wellness and event facilities. Shangri-La Hotels and Resorts in the Philippines serve both leisure and business travelers, with properties supported by teams in hotel operations, culinary services, finance, engineering, sales and procurement. Employees generally work in a structured, service-focused environment where presentation, reliability, teamwork and attention to detail are important. The group also places emphasis on professional development, cultural awareness and maintaining consistent brand standards across its properties.
The Philippines is an archipelago with strong employment opportunities in hospitality, tourism, business services, retail, technology and healthcare. Major hotel roles are concentrated in Metro Manila, Cebu, Boracay, Palawan, Davao and other resort destinations. Filipino culture is welcoming, family-oriented and community-minded, with English widely used in workplaces. Lifestyle varies from busy urban living to a relaxed beach setting; living costs are generally lower than in many Western countries, though Manila and popular resort islands can be expensive. Foreign employees normally need an appropriate work visa or permit, usually arranged with employer support, and should not work on a tourist visa. Relocation planning should include accommodation, health insurance, transport, banking and tax registration. Local weather is tropical, with a rainy season and occasional typhoons, so destination-specific preparation is important.
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