The Income Audit Supervisor oversees the daily review and reconciliation of hotel revenues, including rooms, food and beverage, spa, and other operating departments. Requirements typically include a degree or diploma in accounting, finance, hospitality, or a related field; relevant hotel accounting experience; knowledge of income audit procedures, internal controls, and accounting systems; and strong Excel skills. Candidates should be detail-oriented, numerically accurate, organized, and able to identify discrepancies promptly. The role also requires effective communication with Front Office, Food and Beverage, Sales, and Finance teams, while maintaining confidentiality and meeting strict reporting deadlines. Supervisory experience and familiarity with hotel systems such as Opera or similar platforms are advantageous.
Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for refined service, premium accommodation, distinctive dining, and a strong emphasis on genuine Asian hospitality. Its Philippine properties include luxury hotels and island resorts serving business travelers, leisure guests, and destination events. Shangri-La generally offers structured operating standards, professional training, and opportunities to develop across hotel departments and international locations. Employees are expected to uphold high service quality, ethical business practices, teamwork, and attention to detail. The company’s finance teams support accurate reporting, revenue protection, budget control, and compliance across hotel operations.
The Philippines offers opportunities in hotels, resorts, restaurants, tourism, finance, customer service, healthcare, education, and business-process outsourcing. Major employment centers include Manila, Cebu, Clark, Davao, Boracay, Palawan, and other resort islands. Filipino culture is friendly, family-oriented, community-minded, and strongly influenced by Spanish, American, and diverse regional traditions. Island life can provide beautiful beaches, warm weather, outdoor activities, and a relaxed social atmosphere, although transport, healthcare access, internet reliability, and living costs vary considerably by location. Foreign nationals normally need an employer-sponsored work visa or permit, commonly arranged after receiving a formal job offer; working on a tourist entry is not permitted. Relocating employees should confirm accommodation, transportation, insurance, tax obligations, contract terms, and permit sponsorship with Shangri-La. English is widely used in business and hospitality, while learning basic Filipino or local expressions can help with integration.
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