The Hostess welcomes guests, manages reservations, escorts visitors to tables, presents menus and helps maintain a smooth dining experience. Candidates should have previous experience in a hotel or restaurant, strong communication and customer-service skills, a friendly and polished manner, and professional English. Knowledge of reservation systems and additional languages is advantageous. The role requires excellent grooming, confidence, attention to detail and the ability to remain calm during busy periods. Flexibility to work rotating shifts, weekends and public holidays is expected, along with close cooperation with servers, supervisors and other hotel departments.
Shangri-La is a luxury hospitality group originating from Asia and operating hotels, resorts and residences in destinations around the world. Its properties are known for refined service, comfortable accommodation, international dining, wellness facilities and strong attention to guest experience. In the United Arab Emirates, Shangri-La operates high-end hotels serving business travellers, leisure guests, families and events. Employees typically work in a multicultural environment with structured standards for grooming, service delivery and guest relations. The company commonly offers hospitality career opportunities across front office, food and beverage, housekeeping, culinary, engineering and management functions. Benefits for eligible employees may include accommodation or housing support, meals, transportation, medical coverage, annual leave and travel-related privileges, although packages vary by property and contract.
The United Arab Emirates is not an island but a federation of seven emirates, including Dubai and Abu Dhabi, with extensive coastlines and resort destinations. Hospitality offers many opportunities in hotels, restaurants, tourism, aviation, events and luxury retail. The culture blends Emirati traditions with a large international community; modest dress, courtesy and respect for religion are important. Lifestyle is modern and convenient, with excellent shopping, dining, beaches and public transport, although summer heat is intense and living costs can be high. Most overseas employees need employer sponsorship and a residence visa. The employer normally arranges an entry permit, medical examination, Emirates ID and work permit, subject to approval. Candidates should verify salary, accommodation, transport, insurance, probation, leave and recruitment-fee terms before accepting. Dubai and Abu Dhabi are highly connected, while resort areas may offer quieter living and staff accommodation.
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