Senior Events Manager

Job Description

The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, meetings and other events at Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, event management, business or a related field, along with several years of experience in hotel events, catering or sales. The successful candidate should have strong client-management, negotiation, budgeting and organisational skills, excellent English communication and the ability to coordinate multiple departments. The role requires commercial awareness, attention to detail, confidence in presenting proposals and a hands-on approach during event operations. Flexibility, professionalism, teamwork and a strong focus on guest satisfaction are essential, including the ability to work evenings, weekends and public holidays when required.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised service, high-quality accommodation, extensive dining, wellness facilities and memorable guest experiences. Its Malaysian properties include city hotels and resort destinations, serving leisure travellers, corporate guests, weddings and large-scale events. Shangri-La places strong emphasis on hospitality standards, colleague development, cultural awareness and customer care. Employees generally work in structured, international environments with opportunities to collaborate across departments and develop careers in hotel operations, sales, events and guest services. Benefits may include staff accommodation or meals at selected properties, service-related incentives, medical coverage, training and hotel discounts, although the exact package depends on the employing property and contract.

Destination Guide

Malaysia offers opportunities in luxury hotels, resorts, restaurants, events, tourism, retail and marine activities, particularly in destinations such as Langkawi, Penang, Sabah and the islands around Kota Kinabalu. The culture blends Malay, Chinese, Indian and Indigenous traditions, with English commonly used in tourism workplaces. Island living can be relaxed and outdoor-focused, with beaches, diving, hiking and local food, although transport, healthcare and shopping may be more limited than in Kuala Lumpur. Accommodation and daily costs vary; resort employers may provide staff housing, meals or transport. Foreign employees normally need an employer-sponsored Employment Pass, and must obtain approval before starting work. Requirements depend on nationality, salary, qualifications and contract. Candidates should confirm visa sponsorship, accommodation, insurance, taxes and relocation support directly with Shangri-La. Malaysia has a warm, humid climate and seasonal monsoon conditions, which can affect island travel and events.