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ANZ Banking Consultants support customers in branches across Brisbane’s southern suburbs by handling everyday banking, explaining products and services, identifying customer needs, and referring clients to specialist teams. Applicants should have strong communication and customer-service skills, confidence using digital systems, sound attention to detail, and the ability to meet regulatory and compliance requirements. Previous banking, retail, sales, or service experience is useful, although ANZ may provide training. The successful candidate is expected to build trusted relationships, provide accurate and efficient assistance, contribute to branch goals, embrace digital banking solutions, and work collaboratively. Flexibility to work across different branches and occasional varied hours may be required.
ANZ Group Holdings Limited, commonly known as ANZ, is one of Australia’s major banking groups, serving personal, business, institutional, and international customers. Headquartered in Melbourne, ANZ provides transaction accounts, home and personal loans, credit cards, business finance, investment services, and digital banking solutions. The bank operates an extensive Australian branch and ATM network and has a significant presence across New Zealand and the Asia-Pacific region. ANZ focuses on helping customers improve their financial wellbeing while supporting businesses and economic activity. Its workforce includes branch consultants, relationship managers, technology specialists, risk professionals, and corporate teams. The organisation promotes customer-focused service, responsible banking, inclusion, professional development, and the use of technology to make banking simpler and more accessible.
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