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Assurance Manager, Personal Channels - 12M Fixed-Term

Australia ANZ Bank Approximately AUD $130,000–$165,000 base salary per year, plus superannuation and potential benefits*
Job Description

The Assurance Manager, Personal Channels role is responsible for assessing and strengthening risk management, controls and compliance across ANZ’s personal banking channels. Requirements typically include substantial experience in assurance, risk, audit, compliance or banking operations; strong knowledge of control frameworks and regulatory obligations; and the ability to interpret data, identify issues and develop practical recommendations. The successful candidate is expected to work independently, engage confidently with senior stakeholders, challenge processes constructively and deliver high-quality assurance reviews within agreed timelines. Experience in digital banking, customer channels, operational risk or financial services regulation would be valuable. As a 12-month fixed-term position, adaptability and the ability to contribute quickly are particularly important.

Company Info

ANZ Bank is one of Australia and New Zealand’s major financial institutions, providing retail, commercial and institutional banking, wealth and payment services. Headquartered in Melbourne, ANZ serves millions of customers through branches, digital platforms, contact centres and business banking teams. The bank employs a large workforce across Australia, New Zealand and selected international markets. Its operations cover personal banking, home lending, cards, payments, corporate finance, markets and risk management. ANZ continues to invest in digital banking, customer experience, data, technology and responsible business practices while operating under extensive financial-services regulation. Employees generally work in collaborative, professionally structured teams, with opportunities across risk, technology, customer service, finance, operations and relationship management. Melbourne roles may offer hybrid working arrangements, although expectations depend on the team and business requirements.

Destination Guide

Australia offers strong employment opportunities in banking, technology, healthcare, education, engineering, construction, professional services and hospitality. Major job markets include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra. Workplace culture is generally practical, relatively informal and focused on collaboration, accountability and work-life balance. Lifestyle varies from lively city living to coastal, regional and outdoor-focused communities, with beaches, national parks and diverse food and arts scenes. Living costs, especially housing, are high in Sydney and Melbourne. Skilled professionals may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or temporary graduate options, depending on their occupation, qualifications and experience. Candidates should check current requirements with Australia’s Department of Home Affairs. Relocation planning should include visa eligibility, health insurance, tax, accommodation, banking and transport. Public transport is strongest in major cities, while a car is often useful in regional areas.