Banking Consultants support customers in ANZ branches across the Hunter and Newcastle region, helping with everyday banking, accounts, payments, lending enquiries and digital banking services. The role requires strong communication, customer service and problem-solving skills, along with confidence using technology and the ability to understand and explain financial products. Previous banking, retail or sales experience is useful, although candidates with transferable customer-facing experience may be considered. ANZ expects candidates to build trusted relationships, identify customer needs, provide accurate and compliant guidance, meet service and performance goals, and contribute positively to a collaborative branch team. Flexibility to work across locations and complete required training is also expected.
ANZ Group Holdings Limited is one of Australia's major banking organisations, providing retail, commercial and institutional banking services to customers in Australia, New Zealand and selected international markets. Established in 1835, ANZ supports individuals, families, businesses and governments with transaction accounts, home and personal lending, business finance, payments, investment and risk-management services. The bank operates through branches, digital channels and specialist banking teams, with a strong focus on customer outcomes, responsible banking and financial wellbeing. ANZ is also investing in digital capability, data, technology and simpler customer experiences. Its workforce includes customer service, technology, risk, finance, operations and relationship-management professionals. The advertised Banking Consultant role is generally a customer-facing branch position, helping local customers with everyday banking needs while identifying appropriate products and providing service consistent with ANZ's regulatory and conduct obligations.
Australia offers opportunities in banking, technology, healthcare, construction, education, hospitality, logistics and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Newcastle and regional hubs. Workplace culture is generally informal, practical and team-oriented, with emphasis on punctuality, safety, inclusion and work-life balance. Lifestyle varies from coastal living and outdoor activities to busy city communities; living costs, especially housing, can be high in major cities. Skilled migrants may use employer-sponsored, skilled or regional visa pathways, while students and working-holiday makers have separate options and conditions. Before relocating, check eligibility, occupation lists, English requirements, health and character checks, and work rights through Australia's Department of Home Affairs. Secure suitable accommodation, tax and banking arrangements, health insurance where required, and understand local transport. Newcastle and the Hunter region offer beaches, a relaxed lifestyle and access to growing business and services industries while remaining close to Sydney.
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