The Head of Operational Risk leads ANZ’s operational risk framework, helping the bank identify, assess, monitor and reduce risks arising from processes, people, systems and external events. The role typically requires extensive experience in operational risk, enterprise risk management, banking regulation and control frameworks, along with strong knowledge of incident management, risk appetite and regulatory expectations. Candidates should demonstrate strategic leadership, sound judgement, strong communication and the ability to influence senior executives and business teams. Expectations include strengthening risk culture, providing independent challenge, overseeing risk reporting, supporting regulatory compliance and leading a high-performing risk function. Relevant tertiary qualifications and experience in a large, complex financial institution are generally expected.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, commercial and institutional banking services. Headquartered in Melbourne, ANZ serves millions of customers across Australia, New Zealand and selected international markets. Its businesses include personal banking, business banking, corporate and institutional banking, payments and wealth-related services. The bank supports customers with deposits, lending, transaction accounts, digital banking and financial advice, while helping businesses manage capital, trade and cash flow. ANZ is also focused on technology, responsible banking, sustainability and improving customer experiences. As a large regulated financial institution, it offers career opportunities across risk, compliance, technology, finance, operations, customer service and relationship management. Employees generally work in professional, highly governed environments where collaboration, integrity, accountability and sound risk management are strongly valued.
Australia offers strong employment opportunities in banking, technology, healthcare, engineering, education, construction, tourism and professional services, particularly in Melbourne, Sydney, Brisbane, Perth and Adelaide. The culture is generally informal, multicultural and direct, with emphasis on work-life balance, fairness and outdoor living. Lifestyle options range from major-city dining and arts to beaches, national parks and regional communities. Housing and childcare can be expensive in large cities, so relocation budgets should be planned carefully. Skilled professionals may qualify for employer-sponsored visas, including temporary skilled pathways, or points-based skilled migration, depending on occupation, qualifications, experience and English ability. Visa rules change, so applicants should check the Australian Department of Home Affairs website or consult a registered migration agent. New arrivals should arrange accommodation, tax registration, banking, healthcare access and local transport. Australia is geographically remote, but its cities are well connected internationally.
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