The Banking Consultant supports customers in ANZ branches across Townsville by providing helpful service, identifying needs, processing everyday banking requests and introducing suitable products such as accounts, cards and lending options. Applicants are generally expected to have customer service, sales or banking experience, strong communication skills and confidence using digital systems. A genuine interest in helping people, sound judgement, attention to detail and the ability to meet compliance requirements are important. The role requires flexibility to work across different Townsville locations, collaborate with colleagues and create positive customer experiences. Candidates should be comfortable learning ANZ procedures, discussing financial products appropriately and contributing to branch performance while acting ethically and responsibly.
ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major financial institutions, serving personal, business, institutional and private banking customers. Founded in 1835, the bank operates across Australia, New Zealand and selected international markets. Its services include transaction and savings accounts, home and personal lending, business finance, payments, investment and wealth solutions. ANZ has a large branch and digital banking network and continues to invest in technology, customer experience and responsible banking practices. The organisation employs people in customer service, technology, risk, finance, operations and specialist banking roles. In Australia, ANZ promotes inclusion, flexible working where practical, professional development and community engagement. The Townsville Banking Consultant role supports customers locally while representing ANZ’s broader commitment to accessible, trustworthy and convenient banking.
Australia offers employment opportunities in banking, healthcare, education, construction, technology, tourism, logistics, mining and professional services. Townsville is a regional Queensland city with a warm tropical climate, lower housing costs than many capital cities and access to beaches, national parks and Magnetic Island. Australian workplaces are generally informal, safety-conscious and diverse, with emphasis on punctuality, clear communication and work-life balance. Lifestyle costs vary, especially for rent, transport and groceries, so research the local market before relocating. Citizens and permanent residents can work without restrictions. Temporary options include employer-sponsored visas, skilled visas, graduate visas and working holiday visas, depending on nationality, qualifications and eligibility. Banking jobs may require valid work rights, background checks and relevant customer-service experience. Relocating candidates should arrange accommodation, tax and banking details, health insurance where necessary, transport and proof of identity. Check current visa rules through Australia’s Department of Home Affairs before making plans.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...