The Banking Consultant supports customers in an ANZ branch by understanding their needs and helping with everyday banking, accounts, lending enquiries, digital services and suitable financial products. The role generally requires customer service or banking experience, strong communication skills, confidence using technology, attention to detail and the ability to meet responsible sales and service standards. Candidates are expected to build trusted relationships, identify customer needs, provide accurate information, resolve issues, follow banking procedures and comply with regulatory and risk requirements. A positive, inclusive attitude and flexibility to work branch hours are important. Training is usually provided for product knowledge and systems.
ANZ Bank is one of Australia's major financial institutions, providing banking and financial services to personal, business, institutional and corporate customers. Established in Australia, ANZ operates across Australia, New Zealand and selected international markets. Its services include transaction and savings accounts, home and personal lending, credit cards, business banking, institutional banking, wealth solutions and digital banking. ANZ employs people across branches, contact centres, technology, operations and specialist financial teams. The bank focuses on helping customers manage money, grow businesses and participate in the economy, while maintaining strong expectations around responsible lending, privacy, risk management and regulatory compliance. The Earlville role is based in a customer-facing branch environment in Cairns, Queensland, where service quality, teamwork and community relationships are central to the position.
Australia offers opportunities in banking, finance, healthcare, construction, education, technology, tourism, logistics and skilled trades. Major employment hubs include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, while Cairns and regional Queensland provide work in tourism, retail, healthcare, agriculture and local services. Australian workplace culture is generally practical, direct, diverse and collaborative, with emphasis on punctuality, safety and work-life balance. Lifestyle ranges from urban living to beaches, national parks and outdoor activities; living costs are higher in major cities, while regional areas may be more affordable. Visa options include employer-sponsored skilled visas, skilled migration pathways, working holiday visas and student visas with work rights. Requirements vary by occupation and nationality, so applicants should check the Department of Home Affairs website. Relocating usually requires employment permission, health cover, tax registration and suitable accommodation.
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