Banking Consultants across Northern Beaches & North Shore NSW

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Banking Consultants support customers across ANZ branches in the Northern Beaches and North Shore. Requirements typically include customer service or sales experience, strong communication skills, digital confidence, attention to detail, and the ability to complete banking and compliance procedures accurately. Candidates should be comfortable identifying customer needs, explaining everyday banking products, assisting with transactions and digital services, and referring customers to appropriate specialists. The role expects a customer-first attitude, professionalism, teamwork, resilience, and flexibility to work across different branch locations. Relevant banking experience is helpful but may not be essential, provided the candidate can learn quickly and demonstrate sound judgement, integrity, and a commitment to delivering positive customer outcomes.

About the employer

ANZ Bank is one of Australia and New Zealand’s major financial institutions, providing retail, business, institutional, and wealth banking services. Established in 1835, ANZ supports millions of customers through branches, digital banking platforms, contact centres, and specialist relationship teams. Its services include transaction and savings accounts, home and personal lending, credit cards, payments, business finance, investment solutions, and risk management. ANZ promotes responsible banking, customer protection, inclusion, and digital innovation. Employees generally work in collaborative environments where compliance, security, service quality, and ethical conduct are important. As a large employer, ANZ offers career pathways across branch banking, technology, operations, finance, risk, and corporate functions. The advertised Banking Consultant role is focused on helping local customers manage their everyday banking needs while building trust and identifying suitable products or specialist support.