Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Speech Analyst
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Speech Analyst role at Barclays involves reviewing and analysing customer conversations to identify trends, risks, service issues and opportunities to improve customer experience. Responsibilities may include using speech analytics tools, interpreting data, preparing reports, presenting insights to stakeholders and supporting regulatory, quality and performance objectives. Candidates are expected to have strong analytical and communication skills, excellent attention to detail and confidence working with large volumes of qualitative and quantitative information. Experience in speech analytics, customer insight, contact-centre operations, reporting or financial services is beneficial. The role also requires discretion when handling sensitive customer information, sound judgement, teamwork and the ability to explain findings clearly to both technical and non-technical colleagues.
Can I work in the UK?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Analyst jobs are degree level: the employer sponsors you at GBP 41,700 or the job's going rate if higher (finance analysts about GBP 45,800).
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: A lower floor of GBP 33,400 applies in some cases, such as new entrants. The employer must hold a sponsor licence and you need a confirmed job offer first.
Official source: GOV.UK: Skilled Worker visa, your job. Checked November 2026.
What the job usually comes with in the UK
Usual for Banking jobs in the UK, varies by employer. Checked November 2026.
| Housing | Not usually provided; you rent privately |
|---|---|
| Relocation | Visa fee is yours (GBP 819; GBP 324 health and care) unless the employer pays; moving help varies |
| Flights | Not standard; varies by employer and seniority |
| Contract | Permanent is usual; sponsored work visas last up to 5 years at a time |
| Leave | At least 28 days for a 5-day week (by law); employers may count bank holidays in it |
| Income tax | 0% to GBP 12,570, 20% to GBP 50,270, then 40%; plus 8% National Insurance (Scotland differs) |
| Health cover | NHS care for visa holders; you pay a health surcharge of GBP 1,035 a year, except on health and care visas |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in the UK
Who can work there by passport, what a job usually includes, and island life.
About Barclays
Barclays is a major British banking and financial services group with a long history dating back to 1690. It serves individuals, businesses, institutions and governments through retail banking, business banking, corporate banking, investment banking and wealth management. The group operates across the United Kingdom and international markets, combining traditional banking services with digital products and technology-led solutions. Barclays employs a large workforce in areas including customer service, technology, risk, finance, operations, analytics and financial markets. Its Northampton operations support important customer and banking activities, while the wider organisation places emphasis on responsible business, inclusion, innovation, regulatory standards and customer outcomes. Employees typically receive structured development opportunities and a broader benefits package, although specific terms vary by role, location and employment contract.