Relationship Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Relationship Manager role at UOB Malaysia involves managing and expanding relationships with customers, understanding their financial needs, and recommending suitable banking products and services. Candidates typically need a degree or relevant professional qualification, experience in banking, sales, or relationship management, and strong knowledge of financial products. Good communication, negotiation, networking, and customer-service skills are essential. The successful candidate is expected to acquire new customers, deepen existing relationships, achieve business and revenue targets, maintain accurate customer records, and follow the bank’s risk, compliance, and service standards. A proactive, commercially minded, and customer-focused approach is important, together with the ability to work independently and collaborate with internal teams.

About the employer

United Overseas Bank (UOB) is a major Singapore-based financial institution with operations across Southeast Asia, including Malaysia. Established in 1935, the bank provides personal banking, business banking, commercial banking, wealth management, corporate banking, and investment services. UOB serves individuals, small and medium-sized enterprises, large corporations, and institutional clients through branches and digital channels. Following its acquisition of Citigroup’s consumer banking business in Malaysia and several other markets, UOB has expanded its customer base and product capabilities in the region. The bank places emphasis on long-term customer relationships, responsible banking, digital innovation, professional development, and sound risk management. Its Malaysia operations offer career opportunities in relationship management, credit, operations, technology, compliance, finance, and customer service. Employees generally work in a structured banking environment with performance targets, regulatory responsibilities, and opportunities for internal mobility.