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Business Analyst – Data, Insights & Workforce Management (Global Trade Services)

Australia Federal Express Corporation EU Approximately AUD 85,000–AUD 120,000 per year, plus superannuation and potential benefits*
Job Description

This role supports Global Trade Services by turning operational and workforce data into practical insights for decision-making. Requirements typically include experience in business analysis, reporting, workforce planning, data interpretation and stakeholder engagement, along with strong Excel and business intelligence skills. Familiarity with SQL, dashboards, forecasting and process improvement is advantageous. The successful candidate is expected to gather requirements, analyse trends, produce accurate reports, identify workforce and service opportunities, and communicate findings clearly to regional and global teams. Attention to detail, commercial awareness, problem-solving ability and confidence working across cultures are important.

Company Info

Federal Express Corporation, commonly known as FedEx, is a global transportation, logistics and delivery company operating an extensive air, road and ground network. It provides express shipping, freight, customs support, supply-chain services and e-commerce solutions for businesses and consumers. FedEx connects customers across Australia and international markets, with Global Trade Services helping shipments move efficiently through customs and regulatory requirements. The company employs people in areas including operations, aviation, technology, customer service, finance, sales and analytics. Its workplace generally emphasizes safety, reliability, teamwork, customer service and continuous improvement. In Australia, FedEx supports domestic and international delivery services through facilities, aircraft operations, sort centres, depots and corporate functions. The advertised role contributes to improving workforce planning and business performance through data, reporting and operational insight.

Destination Guide

Australia offers opportunities in logistics, transport, aviation, technology, healthcare, construction, mining, education and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth and Adelaide, with logistics roles also available near airports, ports and distribution hubs. Australian workplace culture is generally direct, collaborative and focused on safety, inclusion and work-life balance. Lifestyle varies from urban dining and cultural events to beaches, national parks and outdoor sports. Living costs can be high, particularly in Sydney and Melbourne, while Brisbane, Adelaide and Perth may offer different affordability and industry options. Skilled workers usually need an appropriate visa, such as an employer-sponsored, skilled or temporary graduate visa; eligibility depends on occupation, qualifications, experience and English ability. Applicants should check current requirements with the Australian Department of Home Affairs. Relocating also requires planning for accommodation, tax, healthcare, transport and superannuation.

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