The Food & Beverage Hostess welcomes guests, manages seating arrangements, handles reservations, provides information about menus and outlets, and supports smooth restaurant operations. Candidates should have hospitality or customer-service experience, strong communication skills, a polished appearance, and a friendly, confident manner. Fluency in English is generally required; additional languages are advantageous. The role requires excellent guest engagement, attention to detail, teamwork, and the ability to remain calm during busy periods. Candidates are expected to deliver Shangri-La’s service standards, respond professionally to guest requests, coordinate effectively with restaurant colleagues, and work flexible shifts, including weekends and public holidays.
Shangri-La is a luxury hospitality group founded in Asia and recognised internationally for high standards of service, comfort and personalised guest experiences. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other destinations. Shangri-La Singapore is a well-established luxury hotel known for its extensive facilities, restaurants, landscaped surroundings and strong focus on attentive service. Employees typically work in a multicultural environment and are expected to demonstrate warmth, professionalism and genuine care for guests. The company offers opportunities across food and beverage, rooms, culinary operations, events, engineering, finance and other hotel departments. Compensation and benefits vary by position and experience, and may include staff meals, uniforms, training, service-related incentives and employee accommodation or travel benefits where applicable.
Singapore is a compact, highly developed island city with opportunities in hotels, restaurants, tourism, retail, technology, finance, healthcare and logistics. Its culture blends Chinese, Malay, Indian and international influences, reflected in its festivals, languages and famous hawker food. Life is safe, efficient and convenient, with excellent public transport, modern healthcare and many shopping, dining and leisure options. Housing can be expensive, so newcomers should compare staff accommodation, shared apartments and areas near MRT stations. Foreign employees generally need an employer-sponsored work pass; service roles commonly use an S Pass or Work Permit, depending on salary, qualifications and current government rules. The employer normally handles the application. Before relocating, confirm the contract, accommodation, medical requirements, tax obligations and pass eligibility. Singapore’s warm, humid climate and fast-paced work culture are important lifestyle considerations.
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