The Service Leader will supervise finance shared-services activities, ensuring accurate, timely and compliant processing across areas such as accounts payable, receivables, general ledger, reconciliations and financial reporting. Requirements typically include a degree or diploma in accounting, finance or a related field, relevant shared-services or hospitality experience, and familiarity with accounting systems and Microsoft Excel. Professional qualifications such as ACCA, CIMA or MIA membership are advantageous. Shangri-La expects a dependable, detail-oriented leader who can manage deadlines, coach colleagues, resolve discrepancies, protect confidential information and collaborate effectively with hotels and corporate stakeholders. Strong communication, analytical, organisational and problem-solving skills are essential.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, together with resorts, residences and supporting hospitality services. The company is recognised for personalised service, refined accommodation, dining, wellness facilities and strong destination experiences. Its culture is built around warm Asian hospitality, professionalism, teamwork and care for guests and colleagues. A finance shared-services role supports consistent financial controls and efficient accounting operations across the organisation. Employees may work with hotel teams, regional offices and corporate functions, gaining exposure to multinational hospitality operations and opportunities for professional development.
Malaysia is a multicultural country with opportunities in hospitality, finance shared services, technology, manufacturing, education and tourism. Major employment centres include Kuala Lumpur, Penang, Johor Bahru and Kota Kinabalu, while Langkawi, Penang and parts of Sabah and Sarawak offer island and resort lifestyles. Malay, Chinese and Indian traditions shape daily life, with English widely used in business. Living costs are generally moderate, though central Kuala Lumpur and resort islands can be more expensive. Malaysia offers excellent food, warm weather, beaches, rainforests and efficient urban amenities. Foreign employees normally need an employer-sponsored Employment Pass; the company must meet immigration and salary requirements before work begins. Candidates should confirm visa eligibility, accommodation, tax obligations, healthcare coverage and relocation support. Malaysia is welcoming, but newcomers should respect local customs, dress appropriately in religious settings and check regional weather and transport conditions.
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