The Outlet Manager oversees the daily operation of a restaurant or bar outlet at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, several years of food and beverage experience, and previous supervisory or management responsibility. The successful candidate should understand service standards, outlet budgeting, stock control, hygiene regulations, and guest-relations practices. Strong leadership, communication, problem-solving, and organisational skills are expected, together with the ability to coach staff and maintain consistent service during busy periods. Experience in an international luxury hotel and knowledge of food and beverage systems would be advantageous. Flexibility to work shifts, weekends, and public holidays is essential.
Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its Asian-inspired approach to warm, personalised hospitality and manages the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La Singapore is a large five-star city resort set on Orange Grove Road, close to Orchard Road. It offers guest rooms, suites, restaurants, event facilities, recreational amenities, and extensive landscaped grounds. The property serves leisure travellers, corporate guests, families, and meetings and events clients. Employees generally work in a multicultural environment with structured service standards, training opportunities, and opportunities for progression within the hotel and wider Shangri-La network.
Singapore is a compact, highly connected island city with strong opportunities in hospitality, food and beverage, tourism, retail, finance, technology, and healthcare. Its culture blends Chinese, Malay, Indian, and Western influences, reflected in festivals, neighbourhoods, languages, and hawker food. Life is generally safe, efficient, and convenient, with excellent public transport, modern healthcare, and many shopping, dining, and recreation options. Housing and daily expenses can be high, especially near central areas, so many workers share apartments or live farther from the city centre. Foreign employees need the appropriate work authorisation; the employer normally applies through Singapore’s Ministry of Manpower. Professional roles may qualify for an Employment Pass or S Pass, subject to salary, qualifications, and other criteria. Before relocating, candidates should confirm the approved pass, accommodation, medical requirements, taxes, and employment conditions.
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