The Assistant Outlet Manager at Shang Palace supports the daily operation of the Chinese restaurant, ensuring excellent guest service, efficient staffing, consistent food and beverage standards, and compliance with hotel policies. Requirements typically include a hospitality or related qualification, several years of restaurant experience, and supervisory experience in an upscale or luxury hotel. Knowledge of Chinese cuisine and familiarity with Shang Palace service standards are advantageous. The successful candidate should be confident leading a team, managing guest concerns, coordinating with the kitchen, monitoring sales and costs, and maintaining high standards of cleanliness and presentation. Strong communication, organization, problem-solving skills, flexibility, and a genuine commitment to guest satisfaction are expected.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, residences, and other properties across Asia, the Middle East, Europe, North America, and Australia. Its properties are known for personalized service, comfortable surroundings, and strong attention to local culture. In the Philippines, Shangri-La operates well-established luxury hotels and resorts, including Shangri-La The Fort, Manila, and Shangri-La Mactan, Cebu. Shang Palace is the group’s signature Chinese dining concept, offering refined Cantonese cuisine, elegant surroundings, and attentive service. Employees generally work in a structured, international hotel environment with opportunities for training, internal mobility, and career development. Benefits can vary by property but may include service charge, meals, uniforms, medical coverage, leave benefits, and staff discounts.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Hotels and restaurants regularly recruit supervisors, chefs, front-office staff, housekeeping teams, and event professionals, especially during peak travel seasons. Filipino culture is warm, family-oriented, and welcoming, with English widely used in business and tourism. Lifestyle varies from busy urban living in Manila to a slower, beach-focused pace in Cebu, Boracay, or Palawan. Living costs are generally moderate, though central Manila and major resort areas can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documents and government registrations. Candidates relocating should confirm accommodation, transport, medical coverage, taxation, and service-charge policies before accepting an offer. An employment contract and verified employer sponsorship are essential.
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