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Assistant Outlet Manager

Singapore Shangri-La SGD 3,000–4,500 per month*
Job Description

The Assistant Outlet Manager supports the daily operation of a restaurant or food and beverage outlet, ensuring excellent guest service, smooth workflows, and achievement of sales and quality targets. Candidates are generally expected to have experience in hotel or restaurant operations, strong communication and leadership skills, and a good understanding of service standards, cash handling, inventory control, and team scheduling. A hospitality qualification and knowledge of food safety procedures are advantageous. The successful candidate should be guest-focused, organised, commercially aware, and comfortable coaching colleagues, resolving concerns, and working flexible shifts, including weekends and public holidays.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts, and residences across major destinations worldwide. Its properties are known for warm Asian hospitality, personalised service, attractive settings, and strong attention to guest comfort. Shangri-La Hotel Singapore is an established five-star property offering accommodation, restaurants, wellness facilities, meeting spaces, and extensive leisure amenities. The company places emphasis on service excellence, employee development, teamwork, and creating memorable guest experiences. Depending on the outlet and level of responsibility, employees may work with international guests and multicultural teams while receiving exposure to premium hotel operations. Benefits and employment conditions vary according to the position, contract, and applicable Singapore regulations.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, food and beverage, tourism, finance, technology, healthcare, and logistics. Its culture combines Chinese, Malay, Indian, and international influences, reflected in festivals, languages, neighbourhoods, and hawker cuisine. The lifestyle is safe, efficient, clean, and highly connected, with excellent public transport and abundant dining and shopping options. Housing can be expensive, especially in central areas, so newcomers often compare shared accommodation with employer-provided housing or locations near MRT stations. Foreign employees generally need a valid work pass, such as an Employment Pass, S Pass, or Work Permit, sponsored or applied for by the employer. Requirements depend on salary, qualifications, nationality, and occupation. Relocating workers should budget for rent, transport, healthcare, deposits, and daily expenses, and confirm pass eligibility before accepting an offer.

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