The Captain – Red Sugar is responsible for supervising daily service at Shangri-La Hong Kong’s Red Sugar rooftop bar, ensuring smooth operations, attentive guest service and compliance with hotel standards. Candidates should have relevant experience in upscale restaurants, bars or hotels, strong knowledge of food and beverage service, good communication skills and the ability to lead and coach junior team members. Fluency in English is generally required; Cantonese and Mandarin are advantageous. The successful candidate is expected to be professional, organized, guest-focused and comfortable working rotating shifts, weekends and public holidays in a fast-paced hospitality environment.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its service culture, distinctive Asian hospitality and properties across Asia, the Middle East, Europe, North America and other international destinations. Its portfolio includes luxury hotels, resorts and related hospitality businesses. Shangri-La emphasizes personalized guest experiences, high service standards, staff development and responsible business practices. In Hong Kong, the group operates well-known properties including Kowloon Shangri-La and Island Shangri-La, offering dining, accommodation, events and wellness services. Red Sugar is a stylish rooftop bar associated with Kowloon Shangri-La, known for panoramic views, cocktails and an upscale atmosphere. Employees typically work in a structured hotel environment with opportunities for training, career progression and exposure to international guests.
Hong Kong is a compact, energetic city with excellent opportunities in hotels, restaurants, bars, tourism, finance, retail and technology. Hospitality workers benefit from a strong international visitor market and a busy dining scene, although shifts can be long and housing is expensive. The culture combines Cantonese traditions, international influences, efficient public services and a fast-paced working style. Daily life is convenient, with extensive MTR transport, ferries, buses, diverse food and easy access to hiking trails and beaches. Foreign nationals generally need an employment visa before starting work; the employer normally supports the application under the General Employment Policy, while eligibility depends on qualifications, experience, salary and a confirmed job offer. New arrivals should budget carefully for rent, deposits, transport and healthcare, and confirm whether accommodation, meals, uniforms or relocation assistance are included in the employment package.
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