The Host/Hostess welcomes guests, manages restaurant reservations and seating, answers inquiries, coordinates table assignments, and helps ensure a smooth dining experience at Summer Palace, Shangri-La Hong Kong. Candidates should have hospitality or restaurant experience, strong communication and customer-service skills, a polished appearance, and the ability to remain calm in a busy environment. Fluency in English and Cantonese is useful, while Mandarin may be an advantage. The successful candidate is expected to be welcoming, organized, attentive to detail, flexible with shifts, and able to work professionally with guests and colleagues.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for personalized Asian-inspired service, elegant accommodation, and high standards in dining, wellness, and guest care. Shangri-La Hong Kong is a landmark luxury hotel on Hong Kong Island, overlooking Victoria Harbour and connected to Pacific Place in Admiralty. It offers upscale rooms and suites, restaurants including the Michelin-starred Cantonese restaurant Summer Palace, meeting facilities, and extensive guest services. Employees typically work in a multicultural environment with structured service standards, training opportunities, and prospects for career development within the wider Shangri-La network.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, finance, retail, technology, and international business. Its culture blends Cantonese traditions with global influences, and English is widely used in professional and hospitality settings; Cantonese is especially valuable for guest-facing roles. Life is fast-paced, highly urban, and convenient, with excellent public transport, diverse dining, shopping, hiking trails, beaches, and vibrant neighborhoods. Overseas employees generally need an employment visa sponsored by a Hong Kong company before starting work. Employers usually demonstrate that the candidate has relevant qualifications or experience and that the role cannot be readily filled locally. Relocation costs, housing, healthcare, and taxes should be reviewed carefully, as accommodation can be expensive. Hong Kong Island, Kowloon, and the New Territories each offer different lifestyles, while nearby islands provide quieter escapes.
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