The Waiter/Waitress serves guests at Lobster Bar & Grill, taking orders, explaining menu items, delivering food and beverages, processing payments, and maintaining polished table service. Candidates should have restaurant or hotel experience, good knowledge of food and beverage service, strong communication skills, and a professional, guest-focused manner. Cantonese and English are valuable in Hong Kong, while additional languages are an advantage. The role requires teamwork, attention to detail, personal presentation, flexibility for shifts, weekends and public holidays, and the ability to work efficiently in a busy fine-dining environment.
Shangri-La Group is an international luxury hospitality company headquartered in Hong Kong. It operates hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and other destinations. Shangri-La is known for attentive service, elegant accommodation, dining outlets and a strong emphasis on genuine Asian hospitality. Its Hong Kong properties serve business travellers, leisure guests and local customers through restaurants, bars, meeting facilities and wellness services. Employees typically work in a structured hotel environment with service standards, training opportunities and opportunities for internal career development. The Lobster Bar & Grill role is associated with Shangri-La's luxury dining operations in Hong Kong, where staff are expected to provide refined service while working closely with culinary, beverage and front-of-house teams.
Hong Kong is a compact international city made up of Hong Kong Island, Kowloon and the New Territories, with excellent public transport and a lively dining, retail and cultural scene. Hospitality offers opportunities in luxury hotels, restaurants, clubs, events and tourism, particularly for candidates with English, Cantonese, Mandarin or other language skills. The culture combines Chinese traditions with international influences, and working life is generally fast-paced and service-oriented. Rent can be high, especially on Hong Kong Island, so many employees live in Kowloon or the New Territories and commute by MTR. Eligible foreign professionals usually need an employment visa sponsored by a local employer, commonly through the General Employment Policy; requirements include a confirmed job and suitable qualifications or experience. New arrivals should arrange accommodation, budgeting, insurance and documentation before relocating.
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