The Business Development Manager is expected to identify new commercial opportunities, build relationships with corporate clients and partners, manage sales pipelines, and contribute to revenue growth for Shangri-La in Australia. Candidates typically need several years of experience in business development, hotel sales, hospitality, tourism, or a related field, together with strong negotiation, communication, presentation, and networking skills. The role requires a results-focused approach, knowledge of local markets, confidence working with senior stakeholders, and the ability to meet sales targets. Familiarity with CRM systems, digital sales channels, and hotel or luxury-service operations is advantageous. Flexibility, professionalism, teamwork, and a genuine commitment to Shangri-La's service standards are expected.
Shangri-La is a luxury hospitality group founded in Asia and recognised internationally for refined service, distinctive properties, and strong guest-focused values. The group operates hotels, resorts, and related hospitality businesses across Asia-Pacific, the Middle East, Europe, North America, and other major destinations. Shangri-La places emphasis on personalised service, cultural understanding, colleague development, and memorable guest experiences. Its Australian operations serve leisure, corporate, group, and events markets, with opportunities spanning hotel management, sales, food and beverage, guest services, and support functions. Employees generally work in an international environment where relationship building, attention to detail, commercial awareness, and consistent service quality are important. Benefits and working conditions vary by property, position, and employment agreement.
Australia is an island country with varied employment opportunities in hospitality, tourism, business services, healthcare, construction, technology, and education. Major cities such as Sydney, Melbourne, Brisbane, Perth, and Adelaide offer the broadest professional markets, while regional and coastal areas provide strong tourism and resort opportunities. Australian workplace culture is generally direct, practical, collaborative, and respectful of work-life balance. Lifestyle options range from busy urban living to beaches, national parks, and outdoor activities, although housing and transport costs can be high. International applicants usually need an appropriate visa, such as an employer-sponsored visa, skilled visa, or working holiday visa, depending on their nationality, age, qualifications, and occupation. Visa rules change, so candidates should check the Australian Department of Home Affairs website. Relocation planning should include accommodation, tax registration, health insurance, banking, and evidence of work rights.
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