The Service Leader - Finance Shared Services role typically oversees finance operations such as accounts payable, accounts receivable, general ledger, reconciliations, reporting, and process controls for Shangri-La properties or business units. Candidates are generally expected to hold a degree or professional qualification in accounting, finance, or a related discipline, with relevant shared-services or hospitality experience. Strong leadership, analytical, communication, problem-solving, and stakeholder-management skills are important. Familiarity with ERP systems, financial policies, month-end closing, internal controls, and process improvement is normally required. The successful candidate should ensure accurate, timely service delivery, support compliance, develop team capability, and promote efficient, customer-focused finance processes.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes Shangri-La, Traders, Kerry Hotels, JEN, and Select properties. The group is known for upscale accommodation, restaurants, wellness facilities, meetings, and personalized Asian-inspired hospitality. In Malaysia, Shangri-La operates established hotels and resorts in locations such as Kuala Lumpur, Penang, and Kota Kinabalu. A Finance Shared Services position supports consistent accounting, reporting, controls, and service standards across the organization. Employees typically work in a multicultural environment with opportunities to collaborate across properties and develop careers in finance and hospitality operations.
Malaysia offers opportunities in hospitality, finance shared services, technology, manufacturing, education, healthcare, and tourism. Kuala Lumpur and Selangor provide the broadest corporate job market, while Penang, Langkawi, Sabah, and Sarawak offer strong resort and tourism employment. The country blends Malay, Chinese, Indian, Indigenous, and international influences, reflected in its festivals, languages, food, and welcoming social culture. Lifestyle costs are generally moderate, though central Kuala Lumpur and popular island destinations can be more expensive. Malaysia has beaches and islands such as Langkawi, Penang, Redang, Perhentian, and areas around Sabah, alongside modern cities and rainforest landscapes. Foreign professionals usually need an employer-sponsored Employment Pass; the company normally handles the application and supporting documentation. Candidates should confirm eligibility, passport validity, medical or immigration requirements, tax obligations, and any dependent arrangements before relocating. English is widely used in business, while Malay is the national language.
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