The Assistant Outlet Manager supports the daily operation of a restaurant or bar, ensuring high standards of guest service, food and beverage quality, hygiene, and revenue performance. The role typically requires a hospitality or business qualification and several years of experience in food and beverage, including supervisory responsibility. Strong communication, leadership, problem-solving, and organizational skills are expected, together with confidence in training staff, handling guest concerns, managing shifts, and monitoring costs. Candidates should be customer-focused, commercially aware, well presented, and willing to work flexible hours, including weekends and public holidays.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for warm Asian hospitality, high service standards, premium accommodation, and extensive dining and wellness facilities. In the Philippines, Shangri-La operates well-known city and resort properties, including destinations in Manila, Cebu, and Boracay. The company places strong emphasis on guest satisfaction, employee development, teamwork, responsible business practices, and creating memorable experiences. Working for Shangri-La can provide exposure to international hotel standards, structured training, career mobility, and a multicultural workplace. Benefits vary by property and may include service charge, meals, uniforms, medical coverage, accommodation assistance, and staff discounts.
The Philippines offers hospitality opportunities across major islands and tourist areas, including Luzon, Cebu, Boracay, Palawan, Bohol, and Mindanao. Resorts, hotels, restaurants, diving operators, and travel businesses regularly recruit experienced food and beverage, front office, housekeeping, and management staff. Filipino culture is generally warm, family-oriented, and service-minded, with English widely used in workplaces. Island living can be relaxed and scenic, but transport, healthcare, internet reliability, and cost of goods vary considerably by location. Boracay, Cebu, and Palawan may have higher living costs than smaller communities. Foreign nationals normally need an employer-sponsored work visa or permit; requirements depend on nationality, contract, and position. Candidates should confirm documentation with the employer and Philippine immigration authorities before relocating. Housing, weather, transport, and emergency access should also be considered when choosing a resort location.
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