The Service Leader – Housekeeping supervises daily housekeeping operations, assigns work, checks room and public-area cleanliness, handles guest requests, and supports training and quality standards. Candidates should have previous experience in hotel housekeeping, preferably in a supervisory or team-leader position. Good knowledge of cleaning procedures, room inspections, hygiene standards, staff scheduling, and safe chemical handling is expected. The role requires strong communication, attention to detail, physical stamina, and a service-oriented attitude. Flexibility to work shifts, weekends, and public holidays is essential. Experience with hotel housekeeping systems and familiarity with Shangri-La service standards would be an advantage.
Shangri-La is a leading luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, and other international markets. Its properties are known for attentive service, comfortable accommodation, restaurants, wellness facilities, and distinctive destination experiences. In the Philippines, Shangri-La operates well-established city and resort properties and is recognized as a major employer in the hospitality sector. The company places strong emphasis on guest satisfaction, service excellence, employee development, teamwork, and professional presentation. Benefits for eligible employees may include service charge, meals, uniforms, medical coverage, staff rates, training, and career opportunities within the group, although specific terms depend on the property and employment contract.
The Philippines offers hospitality opportunities across Luzon, Visayas, and Mindanao, especially in Manila, Cebu, Boracay, Palawan, and other resort destinations. Housekeeping professionals can find work in international hotels, beach resorts, serviced residences, and cruise-related businesses. Filipino culture is welcoming, family-oriented, and strongly influenced by local traditions, English, and Spanish and American connections. Lifestyle varies from busy urban living to relaxed island communities, with affordable food, warm weather, beaches, and active local markets. Foreign applicants normally need an employer-sponsored work permit and appropriate visa before starting employment; requirements may include passport, medical checks, authenticated documents, and immigration approvals. Employers often assist with permits, accommodation, transport, or relocation, but this should be confirmed in the offer. Costs and conditions vary significantly by island, so candidates should check housing, healthcare, transport, and contract benefits before moving.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...