The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, hotel assets and property operations. Requirements typically include relevant experience in hotel security, law enforcement, military or a related field; strong knowledge of emergency response, loss prevention, incident investigation and local safety regulations; and good communication skills in English, with Cantonese or Mandarin advantageous. The successful candidate should be physically fit, observant, calm under pressure and capable of leading a security team. Duties may include supervising shifts, managing incidents, conducting patrols and inspections, coordinating emergency procedures, reviewing reports, supporting guest safety and working with police or external agencies. Hospitality experience and recognised security or first-aid training are valuable.
Shangri-La Group is a Hong Kong-founded luxury hospitality company with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is known for personalised Asian hospitality, high service standards and properties serving both leisure and business travellers. Island Shangri-La, Hong Kong is a landmark luxury hotel in Admiralty, connected to Pacific Place and positioned near major offices, shopping, transport links and Victoria Harbour. The hotel provides accommodation, restaurants, meeting and event facilities, wellness services and premium guest experiences. Employees generally work in a multicultural environment with structured hotel operations, training opportunities and service-focused career development. Benefits and employment terms vary by grade, department and individual contract.
Hong Kong offers strong opportunities in hospitality, security, finance, retail, technology, logistics and professional services. Hotel roles are concentrated around Central, Admiralty, Kowloon, Tsim Sha Tsui, the airport and resort districts. The culture is energetic, international and work-focused, combining Cantonese traditions with global business practices. Cantonese is widely spoken, while English is common in hotels and offices; Mandarin is also useful. Lifestyle options range from dense urban living, excellent dining and shopping to hiking, beaches and outlying islands. Public transport is fast and extensive, although housing can be expensive and compact. Overseas hires generally need an employment visa sponsored by the employer, usually under the General Employment Policy, and must not begin work before approval. Candidates should confirm salary, accommodation, medical coverage, meals, working hours and visa support. Moving costs, deposits and healthcare arrangements should be planned in advance.
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