The Senior Captain/Captain supports banquet operations by supervising service teams, preparing venues, coordinating food and beverage delivery, and ensuring smooth execution of meetings, weddings, and other events. Candidates should have relevant hotel or banquet experience, strong knowledge of service standards, and good communication skills. The role requires leadership, attention to detail, professional presentation, and the ability to work efficiently under pressure. Flexibility is essential because shifts may include evenings, weekends, and public holidays. Knowledge of English and Cantonese is advantageous in Hong Kong. The successful candidate is expected to deliver polished guest service, follow hygiene and safety procedures, coach junior colleagues, and coordinate closely with kitchen, stewarding, and event teams.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The brand is known for refined service, comfortable surroundings, destination dining, and a strong emphasis on genuine hospitality. Its properties serve leisure travelers, business guests, groups, weddings, and corporate events. Shangri-La generally provides structured operational standards, employee training, and opportunities to progress within hotel departments or across the wider group. In Hong Kong, the company operates established luxury hotels serving international visitors and local clientele. Banquet employees typically work in a fast-paced environment where service quality, teamwork, presentation, and careful coordination are central to the guest experience.
Hong Kong offers strong opportunities in luxury hotels, restaurants, banqueting, events, retail, finance, technology, and tourism. The city blends Chinese traditions with international influences; Cantonese cuisine, festivals, temples, and busy markets sit alongside global dining and entertainment. Lifestyle is energetic and convenient, with efficient MTR transport, dense urban neighborhoods, hiking trails, beaches, and nearby islands. Housing can be expensive, so applicants should compare staff accommodation, allowances, and commuting costs before relocating. Foreign employees normally need an employment visa sponsored by an eligible employer, and should not begin work until approval is granted. Employers commonly assist with visa paperwork, medical checks, and onboarding, although requirements vary by nationality and role. New arrivals should prepare a valid passport, employment contract, qualifications, references, and proof of accommodation where required. Typhoon and rainstorm warnings can affect transport and work schedules.
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