The Host or Hostess at Summer Palace is responsible for warmly welcoming guests, managing restaurant reservations and seating, answering enquiries, and coordinating with service teams to ensure a smooth dining experience. Candidates should have hospitality or restaurant experience, strong communication and interpersonal skills, and a polished, guest-focused manner. Fluency in English and Cantonese is typically expected, while Mandarin is an advantage. The successful candidate should be organised, attentive to detail, calm under pressure, and comfortable working shifts, weekends, and public holidays. Knowledge of luxury dining standards and familiarity with reservation systems would be beneficial.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. Its hotels are known for personalised service, strong attention to detail, and a focus on refined guest experiences. In Hong Kong, Shangri-La operates prestigious properties including Island Shangri-La, Kowloon Shangri-La, and Shangri-La’s restaurants. Summer Palace is the group’s acclaimed Cantonese restaurant at Island Shangri-La, recognised for elegant surroundings, traditional cuisine, and high service standards. Employees generally work in a multicultural environment with structured training, career development opportunities, staff benefits, and exposure to luxury hospitality operations.
Hong Kong offers extensive opportunities in hotels, restaurants, retail, finance, technology, aviation, and tourism. The city blends Cantonese traditions, international influences, historic neighbourhoods, temples, festivals, and an exceptional food scene. Life is fast-paced and convenient, with efficient MTR transport, excellent healthcare, vibrant nightlife, hiking trails, beaches, and nearby islands. Housing is expensive, particularly in central districts, so many workers share apartments or live farther from the city centre. Foreign professionals generally need an employment visa sponsored by their employer before starting work; eligibility depends on qualifications, experience, and a confirmed job offer. Employers often assist with visa paperwork, medical checks, and relocation guidance. Cantonese is valuable for customer-facing roles, while English is widely used in business and hospitality. New arrivals should budget carefully for rent, deposits, transport, and daily expenses.
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