The Business Development Manager is expected to grow revenue by identifying new business opportunities, building relationships with corporate clients, travel partners and event organisers, and promoting Shangri-La’s hospitality offerings. Requirements typically include relevant sales or hotel-industry experience, strong communication and negotiation skills, commercial awareness, networking ability and confidence using CRM and reporting systems. The successful candidate should be target-driven, well organised, professional and capable of developing long-term partnerships. Experience in luxury hotels, tourism, events or international markets is advantageous. The role may involve client visits, industry networking, sales presentations and collaboration with revenue, marketing and operations teams.
Shangri-La Group is an international luxury hospitality company founded in Hong Kong, operating hotels, resorts and other hospitality businesses across Asia-Pacific, the Middle East, Europe and North America. Its brands are known for personalised service, premium accommodation, dining, meetings and resort experiences. Shangri-La properties generally serve leisure travellers, corporate guests, groups and events, with a strong emphasis on guest satisfaction and cultural hospitality. Employees typically work in an international environment where relationship management, service standards and commercial performance are important. In Australia, the company’s opportunities may be connected with luxury accommodation, food and beverage, events, sales and hotel operations. Specific duties, benefits and reporting arrangements depend on the individual property and position.
Australia is a large island country with opportunities in hospitality, tourism, events, business services, healthcare, construction, technology and education. Major employment hubs include Sydney, Melbourne, Brisbane, Perth, Adelaide and tourism destinations such as Cairns and the Gold Coast. Work culture is generally practical, direct and collaborative, with attention to punctuality, workplace safety and customer service. Lifestyle varies from busy city living to relaxed coastal and regional communities; living costs can be high in Sydney and Melbourne. Foreign workers need an appropriate visa, such as an employer-sponsored visa, skilled visa or working holiday visa, depending on eligibility and the role. Relocation usually involves arranging accommodation, tax and banking details, health cover, transport and work rights before arrival. Australia is culturally diverse, and strong English communication is important for client-facing positions.
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