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Waiter / Waitress - Red Sugar (侍應生)

Hong Kong Shangri-La HK$15,000–HK$22,000 per month, often including service charge and allowances*
Job Description

The Waiter/Waitress at Red Sugar is responsible for welcoming guests, taking food and beverage orders, serving accurately and efficiently, preparing and clearing tables, processing payments, and maintaining high service standards. Candidates should ideally have hotel, restaurant, or bar experience, good knowledge of food and beverages, and strong spoken English. Cantonese and Mandarin are valuable in Hong Kong, while additional languages are an advantage. The role requires a friendly, well-groomed, reliable, and customer-focused personality, with the ability to work under pressure, follow hygiene procedures, and work flexible shifts, including evenings, weekends, and public holidays.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognised for personalised Asian hospitality, high-quality accommodation, restaurants, bars, wellness facilities, and meeting services. Its Hong Kong properties serve business travellers, tourists, local residents, and international events, offering opportunities across guest services, food and beverage, culinary operations, housekeeping, and management. Shangri-La places strong emphasis on service excellence, professional presentation, teamwork, guest satisfaction, and staff development. Employees may benefit from structured training, internal career progression, hotel discounts, and exposure to a multicultural luxury hospitality environment.

Destination Guide

Hong Kong offers strong employment opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and education. The hospitality sector is concentrated in areas such as Tsim Sha Tsui, Central, Causeway Bay, and major resort districts. Life is fast-paced and highly urban, with excellent public transport, international dining, shopping, hiking trails, beaches, and a lively cultural scene. Cantonese is widely spoken, while English is common in hotels and business settings; Mandarin is also useful. Overseas employees normally need an approved employment visa sponsored by their employer before starting work, and must meet relevant qualifications and salary requirements. Relocation costs can be high, especially rent, so employer accommodation or housing support is valuable. New arrivals should arrange a local address, bank account, health coverage, and an Octopus transport card.

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