Security Officer

Job Description

The Security Officer is responsible for protecting guests, colleagues, hotel property and facilities at Shangri-La in Hong Kong. Duties typically include monitoring CCTV and access points, conducting patrols, responding to incidents, managing emergencies, preparing reports and supporting fire and life-safety procedures. Candidates should have relevant hotel, commercial or security experience, good physical fitness, sound judgment and strong communication skills. A valid Hong Kong security personnel permit or licence is normally required, along with basic knowledge of emergency response and first aid. The role requires integrity, alertness, professionalism, confidentiality and the flexibility to work rotating shifts, overnight duties, weekends and public holidays.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for Asian-inspired hospitality, personalised guest service and high standards in accommodation, dining, wellness and meetings. Shangri-La hotels commonly provide a structured, multicultural working environment with opportunities across hotel operations, food and beverage, engineering, security and corporate functions. Its Hong Kong properties serve leisure travellers, business guests, local residents and major events, creating a busy environment where safety, discretion and service are particularly important. Employees are generally expected to demonstrate teamwork, professionalism, cultural awareness and a commitment to delivering a comfortable and secure guest experience.

Destination Guide

Hong Kong is a compact, energetic city with excellent transport, a strong international community and a lifestyle that combines dense urban neighbourhoods with beaches, hiking trails and outlying islands. Hospitality, security, retail, finance, technology, healthcare and education offer regular job opportunities, although competition is high and Cantonese can be an advantage. The culture blends Chinese traditions with global influences; respect, punctuality and workplace hierarchy are valued. Rent is expensive, especially on Hong Kong Island and in Kowloon, so many workers share accommodation or live in the New Territories. Mainland Chinese and overseas applicants generally need an appropriate employment visa before starting work, usually sponsored by the employer, while employers normally demonstrate that the role and candidate meet immigration requirements. The city has reliable public transport, comprehensive healthcare and plentiful dining and entertainment, but long working hours and a fast pace may require adjustment.