The Waiter/Waitress serves guests at Lobster Bar & Grill, taking orders, explaining menu items, delivering food and beverages, processing payments, and maintaining high service standards. Candidates should have previous experience in a quality restaurant, hotel, or bar environment, good knowledge of English, and preferably Cantonese and/or Mandarin. Strong communication, teamwork, grooming, attention to detail, and a guest-focused attitude are expected. The role requires flexibility to work shifts, weekends, and public holidays, along with the ability to remain calm and professional during busy service periods.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and serviced residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for personalized Asian-inspired hospitality, upscale accommodation, destination dining, wellness facilities, and attentive guest service. Its Hong Kong properties include renowned luxury hotels serving business travelers, tourists, and local residents. Employees typically work in a multicultural environment with structured operating standards, training opportunities, staff benefits, and possibilities for career development within the wider hotel group. The Lobster Bar & Grill reflects Shangri-La’s emphasis on premium dining, polished service, quality ingredients, and memorable guest experiences.
Hong Kong offers strong opportunities in hotels, restaurants, retail, finance, technology, logistics, and professional services. Hospitality roles are concentrated on Hong Kong Island, Kowloon, and major resort areas, with international hotels often valuing English, Cantonese, Mandarin, and customer-service experience. The culture is energetic and multicultural, combining Chinese traditions, international influences, festivals, and excellent dining. Lifestyle is convenient but fast-paced, with efficient public transport, compact urban living, hiking trails, beaches, and vibrant nightlife. Eligible overseas professionals generally need an employment visa sponsored by a Hong Kong employer, usually through the General Employment Policy; requirements include a confirmed offer, suitable qualifications or experience, and market-level pay. Applicants should arrange accommodation, health coverage, banking, and document authentication before relocating.
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