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Housekeeping Supervisor

Philippines Shangri-La PHP 20,000–PHP 35,000 per month, plus possible service charge and benefits*
Job Description

The Housekeeping Supervisor oversees room attendants and public-area staff, ensuring guest rooms and hotel facilities meet Shangri-La cleanliness and service standards. Requirements typically include previous housekeeping experience in a hotel or resort, supervisory experience, good knowledge of cleaning procedures, attention to detail, physical stamina, and the ability to work shifts, weekends, and holidays. The candidate is expected to train and motivate colleagues, inspect rooms, manage supplies, respond professionally to guest concerns, coordinate with Front Office and Engineering, complete reports, and maintain health, safety, and hygiene procedures. Strong communication, organization, reliability, and a service-focused attitude are essential. Experience with hotel housekeeping systems and relevant vocational training would be advantageous.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties are known for personalized service, comfortable facilities, dining, wellness offerings, and a strong emphasis on genuine Asian hospitality. In the Philippines, the group has operated prominent hotels and resorts in destinations such as Manila, Cebu, and Boracay. Employees commonly work in a structured international environment with training, guest-service standards, and opportunities to develop careers across departments or locations. Benefits and employment conditions vary by property, position, and local employment regulations.

Destination Guide

The Philippines is an archipelago with diverse opportunities in hotels, resorts, restaurants, tourism, business services, and technology. Major employment hubs include Metro Manila, Cebu, Boracay, Palawan, and Davao. Filipino culture is generally warm, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle ranges from busy urban living to relaxed coastal communities, with beaches, diving, festivals, and varied regional cuisine. Living costs are usually lower outside Manila, although resort destinations can be expensive during peak seasons. Filipino citizens normally need only a valid employment contract and standard onboarding documents. Foreign nationals generally require employer sponsorship, an Alien Employment Permit, and an appropriate work visa, commonly a 9(g) pre-arranged employee visa. Candidates should confirm requirements with the employer and Philippine authorities before relocating.