The Service Manager – Finance is expected to oversee finance service delivery, accounting processes, reporting, controls, and coordination with hotel or corporate stakeholders. Requirements typically include a degree in accounting, finance, business, or a related field, with relevant experience in hotel finance, shared services, audit, or financial operations. Strong knowledge of accounting principles, budgeting, reconciliations, internal controls, and financial systems is important. The successful candidate should be organized, analytical, service-oriented, and capable of leading a team, meeting deadlines, protecting confidential information, and communicating effectively with colleagues and management. Experience with hospitality operations and accounting software, together with professional accounting qualifications, would be advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Hong6 Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, Africa, North America, and Australia. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands, with a strong reputation for warm Asian hospitality and personalized guest service. In the Philippines, Shangri-La operates established properties such as Shangri-La The Fort, Manila, and Shangri-La Mactan, Cebu Resort & Spa. The company employs professionals across hotel operations, finance, sales, engineering, culinary services, wellness, and administration. A finance service manager supports accurate reporting, effective controls, efficient processes, and responsive service to internal stakeholders. Shangri-La generally values integrity, teamwork, professionalism, cultural awareness, and a commitment to high service standards.
The Philippines offers hospitality, finance, shared-services, tourism, and business-process opportunities, particularly in Manila, Cebu, Clark, Boracay, and Palawan. Workplaces are generally collaborative and relationship-focused, while English is widely used in business and hotel operations. Filipino culture places importance on courtesy, family, community, and welcoming guests. Lifestyle varies from busy urban living in Manila to a more relaxed coastal environment in Cebu or resort destinations. Living costs depend greatly on location; Manila usually has higher rents and commuting costs, while provincial areas may be more affordable. Foreign nationals normally need an appropriate work visa or permit, commonly arranged with employer support, and should confirm current requirements with the Philippine Bureau of Immigration and Department of Labor and Employment. Candidates should secure a written offer, understand benefits and housing arrangements, and check transport, healthcare, and local tax obligations before relocating.
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