The Service Leader – Finance Shared Services is expected to supervise finance operations, coordinate transaction processing, maintain accurate records, and ensure compliance with company policies and reporting standards. The role typically requires a degree or professional qualification in Accounting, Finance, Business, or a related discipline, along with several years of experience in shared services, hotel finance, accounts payable, receivables, general ledger, or financial reporting. Candidates should demonstrate leadership, analytical ability, strong communication skills, attention to detail, and proficiency in accounting systems and Microsoft Office. Experience with process improvement, team coaching, and working across multiple properties or countries is advantageous. The successful candidate will be service-oriented, dependable, commercially aware, and comfortable meeting deadlines in a fast-paced hospitality environment.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its Asian-inspired hospitality, attentive service, and strong emphasis on guest experience. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. In Malaysia, Shangri-La operates well-known properties in Kuala Lumpur, Penang, Kota Kinabalu, and other destinations. The company employs people across hotel operations, finance, sales, technology, engineering, wellness, and corporate shared services. Employees generally work in multicultural teams and may receive structured training, staff benefits, career development opportunities, and exposure to international hospitality standards.
Malaysia is not a single island destination; it includes Peninsular Malaysia and East Malaysia on Borneo, together with islands such as Penang, Langkawi, Tioman, and Sabah’s resort islands. Job opportunities are strongest in hospitality, tourism, finance shared services, technology, manufacturing, healthcare, and education. Kuala Lumpur offers the broadest professional market and urban lifestyle, while Penang, Langkawi, Kota Kinabalu, and Kuching provide a slower pace and strong tourism sectors. Malaysian culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences reflected in food, festivals, religion, and daily life. Living costs vary, with Kuala Lumpur generally more expensive than regional cities. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration authorities. Candidates should secure a written offer, verify sponsorship, arrange accommodation, and budget for deposits, transport, healthcare, and local registration before relocating.
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