The Outlet Manager is responsible for overseeing daily restaurant or bar operations at Shangri-La Singapore, ensuring excellent guest service, efficient staffing, high food and beverage standards, and achievement of revenue targets. Candidates should have relevant hospitality experience, preferably in a supervisory or management position within an upscale hotel or restaurant. Strong leadership, communication, problem-solving, and organizational skills are expected, together with sound knowledge of food and beverage operations, hygiene standards, inventory control, and cost management. The successful candidate should be guest-focused, commercially aware, well presented, adaptable, and able to coach a diverse team while maintaining Shangri-La service standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and headquartered in Hong Kong. The company operates hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is recognized for personalized service, high-quality accommodation, distinctive dining, and a strong emphasis on genuine Asian hospitality. Shangri-La Singapore is a major luxury hotel located near Orchard Road, offering guest rooms, suites, restaurants, event facilities, gardens, wellness services, and extensive meeting spaces. The organization places importance on service excellence, employee development, teamwork, diversity, and creating memorable experiences for guests. Employees typically work in a fast-paced, multicultural environment where attention to detail, professionalism, and consistent service delivery are highly valued.
Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. Its culture blends Chinese, Malay, Indian, and international influences, reflected in its food, festivals, languages, and neighborhoods. The lifestyle is safe, efficient, convenient, and urban, with excellent public transport, shopping, parks, beaches, and dining. Living costs, particularly rent, are relatively high, so budgeting is important. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation; approval is handled through Singapore's Ministry of Manpower. New arrivals should secure employment before relocating, confirm accommodation costs, arrange health coverage, and understand local employment and immigration rules.
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