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Service Associate - F&B (Sage Grill)

Philippines Shangri-La PHP 15,000–25,000 per month, potentially supplemented by service charge, tips, meals, and benefits*
Job Description

The Service Associate – F&B supports daily restaurant operations at Sage Grill by welcoming guests, taking and serving orders, preparing tables, maintaining cleanliness, presenting menus, processing payments, and responding courteously to guest requests. Candidates should have strong communication and customer-service skills, a pleasant and professional manner, attention to detail, and the ability to work efficiently in a busy, luxury dining environment. Previous food and beverage or hotel experience is preferred, though training may be provided. Flexibility to work rotating shifts, weekends, and holidays is expected. Knowledge of food safety, menu items, and basic service standards, together with teamwork and a willingness to learn, will be valued.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts, residences, and related businesses across the world. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, and carefully developed dining and wellness experiences. In the Philippines, Shangri-La operates several prominent properties, including urban hotels and island resorts, serving both business and leisure travelers. The company places strong emphasis on guest satisfaction, professional presentation, teamwork, service excellence, and employee development. A role at Shangri-La can provide experience in an internationally recognized hotel environment, with exposure to luxury restaurant operations and opportunities to progress within hospitality. Exact benefits, service-charge arrangements, training, and career advancement depend on the property and employment contract.

Destination Guide

The Philippines offers varied hospitality opportunities across Luzon, Visayas, and Mindanao, particularly in Manila, Cebu, Boracay, Palawan, and other resort destinations. Jobs are available in hotels, restaurants, tourism, diving, events, wellness, and guest services. Filipino culture is generally welcoming, family-oriented, and strongly influenced by Spanish, American, and regional traditions; English is widely used in workplaces. Island living can offer beaches, warm weather, outdoor activities, and a relaxed social atmosphere, although transport, internet access, healthcare, and costs vary considerably by location. Manila and major cities provide more career options but are busier and more expensive than smaller islands. Foreign workers normally need an employer-sponsored work permit, commonly including an Alien Employment Permit and appropriate visa or immigration approval. Candidates should confirm sponsorship, accommodation, salary, service charge, medical coverage, and contract terms before relocating.

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