The Service Associate – Housekeeping is responsible for cleaning and maintaining guest rooms, corridors, public areas and housekeeping facilities to Shangri-La standards. Typical requirements include a high school education, previous hotel or housekeeping experience preferred, good physical stamina, attention to detail and a service-oriented attitude. The successful candidate should be reliable, well-groomed, able to follow procedures, handle cleaning equipment safely and work flexible shifts, including weekends and holidays. Good communication skills, teamwork and respect for guest privacy are essential. The role may also involve replenishing amenities, reporting maintenance issues, responding to guest requests and supporting other housekeeping duties when required.
Shangri-La Group is a global luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. Shangri-La properties are recognized for personalized service, strong guest-care standards and the philosophy of treating guests with genuine hospitality. In the Philippines, the group operates several well-known city hotels and beach resorts, offering opportunities in rooms, food and beverage, culinary, engineering, wellness and administration. Employees commonly receive structured training, service-charge participation where applicable, staff meals and other benefits subject to the individual property and employment contract.
The Philippines is an archipelago with major areas including Luzon, Visayas and Mindanao, and popular destinations such as Boracay, Cebu, Palawan and Siargao. Hospitality work is concentrated in Manila, Cebu, Davao and resort locations, where hotels regularly recruit housekeeping, food service, front-office and maintenance staff. Filipino culture is generally warm, family-oriented and community-minded, with English widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal communities; transport, housing costs and access to services differ considerably by island. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants should confirm local employment and documentation requirements. Relocating workers should review accommodation, meals, service charges, medical coverage, transport and contract terms before accepting an offer. Tropical weather, seasonal tourism and occasional typhoons are important practical considerations.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...