The Senior Captain/Captain will supervise banquet service, coordinate staff, prepare venues, brief teams, and ensure smooth food and beverage operations for meetings, weddings, and special events. Candidates should have relevant hotel or banquet experience, strong knowledge of service standards, and excellent communication and guest-service skills. The role requires confidence leading a team, attention to detail, professional grooming, and the ability to remain calm during busy functions. Fluency in English is generally expected; Cantonese or Mandarin is advantageous in Hong Kong. Flexibility to work shifts, weekends, and public holidays is essential.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts, residences, and commercial properties across Asia, the Middle East, Europe, North America, and other international markets. The group operates under a strong service culture focused on genuine Asian hospitality, comfortable surroundings, high-quality dining, and personalized guest experiences. Shangri-La hotels commonly offer extensive food and beverage facilities, conference and banquet services, wellness amenities, and business or leisure accommodation. The company provides opportunities across hotel operations and corporate functions, with career paths in guest services, culinary operations, events, finance, engineering, and management. Its Hong Kong properties serve major business, diplomatic, tourism, and social events, making banquet roles important to maintaining the brand’s service standards and reputation.
Hong Kong offers strong opportunities in luxury hotels, restaurants, catering, events, retail, finance, technology, healthcare, and education. Its culture blends Chinese traditions with international influences, and Cantonese remains widely used while English is common in business and hospitality. Life is energetic and convenient, with excellent public transport, diverse dining, shopping, hiking, beaches, and vibrant arts and nightlife. Housing is expensive, particularly on Hong Kong Island and in central areas, so many employees consider Kowloon or the New Territories. Foreign workers generally need an approved employment visa sponsored by an employer before starting work; applicants must normally show qualifications, relevant experience, and a confirmed job offer. Employers may assist with documentation, but visa approval is handled by Hong Kong Immigration. New arrivals should budget for rent, deposits, transport, healthcare, and everyday costs.
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