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Captain - Red Sugar

Hong Kong Shangri-La HKD 18,000–26,000 per month, plus service charge and benefits*
Job Description

As Captain at Red Sugar, Shangri-La Hong Kong’s rooftop bar, you will supervise daily floor operations, coordinate service, welcome guests, take and monitor orders, and ensure high standards of food, beverage, and hospitality. Candidates should have relevant experience in a quality hotel, restaurant, or bar environment, strong knowledge of service procedures, and good communication skills. Leadership ability, sound product knowledge, attention to detail, and a professional appearance are expected. The role requires flexibility to work evenings, weekends, and public holidays, while remaining calm during busy periods. Cantonese and English are useful, and additional languages or beverage experience may be advantageous.

Company Info

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for refined service, distinctive dining, comfortable accommodation, and a strong emphasis on genuine Asian hospitality. Shangri-La Hong Kong is located in the Admiralty district and offers luxury rooms, restaurants, lounges, meeting facilities, and panoramic views of Victoria Harbour. Red Sugar is the hotel’s stylish rooftop bar, recognized for its skyline setting, cocktails, wine, and relaxed evening atmosphere. Employees typically work in a multicultural environment with structured service standards, training opportunities, and benefits that may include meals, medical coverage, staff discounts, and career mobility within the group.

Destination Guide

Hong Kong is a compact international city made up of Hong Kong Island, Kowloon, and the New Territories, linked by efficient trains, buses, ferries, and trams. Hospitality, finance, technology, retail, aviation, and professional services provide many job opportunities, while tourism supports hotels, restaurants, bars, and attractions. The culture blends Cantonese traditions with international influences; respect, punctuality, hard work, and polished customer service are valued. Lifestyle options range from dense urban neighborhoods and excellent dining to beaches, hiking trails, islands, and vibrant nightlife. Rent can be expensive, especially near Central and Admiralty, so many newcomers share apartments or live farther from work. Overseas employees generally need an employer-sponsored employment visa and must meet qualification and salary requirements. A valid offer, passport, proof of experience, and supporting documents are normally required. Health insurance and relocation assistance should be confirmed with the employer.

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